Hepatitis C Pharmacy Support Toolkit
- Practical guidance for pharmacists and pharmacy staff
- Earn CPD points while supporting hepatitis C testing and treatment
Download toolkit
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Hepatitis C Pharmacy Support Toolkit
Endorsed by Hepatitis Australia. This toolkit contains resources for hepatitis C testing and treatment in pharmacies. It helps ensure people remain engaged in care to prevent further liver damage and reduce the likelihood of hepatitis C transmission to others.
Download Hepatitis C Pharmacy Support Toolkit [PDF 4.6 MB]
About the toolkit
Who is the toolkit for?
The toolkit helps pharmacists, pharmacy assistants and other health professionals working in pharmacy settings expand access to hepatitis C care for their communities.
You'll benefit from this toolkit if:
- you're expanding your pharmacy's scope of practice
- you're exploring pharmacy-based testing and referral
- you're trying to reach OAT/underserved populations
- you're interested in hepatitis C elimination.
What's in the toolkit?
There are 4 key sections:
- Hepatitis C basics: the treatment landscape, how testing works, and who's eligible.
- Pharmacy in practice: ways you can support hepatitis C care, and how to work with people who are are at risk of hepatitis C as well as advanced liver disease.
- Communication in practice: how to start the conversation, answer patient questions and create a welcoming environment.
- Resources and support: referral advice, where to find more clinical information and other educational materials.
The toolkit is focused on engaging people with hepatitis C who may not have accessed care elsewhere – particularly those who have not been tested, treated or cured.

What will I learn?
After completing the toolkit, pharmacists should be able to:
- describe risk factors for hepatitis C, enabling discussions with people around testing, prevention, and harm reduction
- communicate effectively and competently with people about testing, treatment, and support available for hepatitis C, reducing stigma and discrimination
- describe the pharmacist’s role in assisting with screening and treatment pathways for hepatitis C, supporting people to overcome barriers to successful diagnosis and treatment.
Hepatitis C pharmacist education
The toolkit supports EXPAND-C, one of the first projects funded by our research accelerator program Burnext. EXPAND-C seeks to offer information, counselling, testing, and treatment referral to people at risk of hepatitis C in pharmacies across Victoria.
Claim CPD points
Once you've reviewed the toolkit, take our quiz to claim Continuing Professional Development (CPD) points.
- The toolkit has been accredited for 1 hour of Group 1 CPD (or 1 CPD credit) suitable for inclusion in an individual pharmacist’s CPD plan.
- Credits can be converted to 1 hour of Group 2 CPD (or 2 CPD credits) upon successful completion of the quiz.
Accreditation number: A2508BUR1. Pharmacist Competency Standards: 1.1, 1.4, 2.2, 2.3, 3.1, 3.5, 3.6.

The toolkit is endorsed by Hepatitis Australia.