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Improving the health of vulnerable communities and changing lives is at the heart of what we do and who we are.
Burnet Institute welcomes feedback from our stakeholders and uses this information to improve the quality of our work, improve efficiency and if necessary to take remedial action to address issues raised.
Burnet Institute takes all complaints seriously and will handle these in a timely and sensitive manner protecting the privacy of stakeholders.
Burnet Institute’s Complaint Handling Policy is available for download.
Complaints should be made by contacting Burnet Institute’s Head of Public Affairs by calling +61 3 9282 2111, emailing [email protected] or in writing to Head of Public Affairs, Burnet Institute, GPO Box 2284 Melbourne 3001.
Burnet Institute is a member of the Australian Council for International Development (ACFID) and should you feel your complaint has not been completely satisfied then you can contact ACFID at: Private Bag 3, Deakin, ACT, 2600 or by calling +61 2 6285 1816, or emailing [email protected].
Contact for Burnet's Privacy Policy
To achieve better health for vulnerable communities in Australia and internationally by accelerating the translation of research, discovery and evidence into sustainable health solutions.
85 Commercial Road, Melbourne
VIC, 3004, Australia
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Burnet Institute (Australia) is located on the traditional land of the Boon Wurrung people and we offer our respects to their Elders past and present.
We recognise and respect the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples of this land.
